Privacy Policy
Season Squad The Musical · Wonder Lane Entertainment
Last updated: 10 July 2026
Wonder Lane Entertainment ("we", "us", "our") respects your privacy. This policy explains what personal information we collect in connection with Season Squad The Musical, how we use it, and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Depending on how you interact with us, we may collect:
- Your name, email address and phone number.
- Ticket and booking details, including the performance you've booked.
- Any accessibility or seating needs you choose to share with us.
- Your marketing preferences, such as whether you've subscribed to our newsletter.
If you're a school, preschool or vacation-care/OOSH coordinator, your organisation's contact details and group booking information.
Public social media interactions, such as comments or entries if you take part in a competition or giveaway.
We don't ask children to give us their personal information, and we don't knowingly collect it directly from them. Where an experience involves a child's details (for example, an accessibility note), this is provided by the accompanying parent or carer.
How we collect it
We collect personal information directly from you — for example, when you book tickets, sign up to our newsletter, contact us, or enter a competition. We may also receive booking information from our ticketing provider or a venue's box office where you've purchased tickets through them.
How we use it
To process your booking and send you essential information about your performance.
To send marketing communications, where you've opted in.
To run and administer competitions or giveaways.
To manage group bookings with schools, preschools and vacation-care/OOSH services.
To understand how our audiences find out about the show, and to plan future seasons.
Who we share it with
We share personal information with trusted service providers who help us deliver the show and communicate with our audience — including our ticketing provider, our email/CRM platform, our marketing and advertising partners, and the venues hosting our performances. We don't sell your personal information. Some of the platforms we use may store information on servers located overseas.
Marketing preferences
Every marketing email we send includes an easy way to unsubscribe. You can also update your preferences or opt out at any time by contacting us using the details below.
Keeping your information secure
We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access or disclosure.
Accessing or correcting your information
You can ask us for access to, or correction of, the personal information we hold about you at any time by contacting us below. We may need to verify your identity before responding.
Complaints
If you have a concern about how we've handled your personal information, please contact us first using the details below. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact us
Email: hello@wonderlane.com.au
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date above.